> Am I really saying that they users are stupid? Of course no. > If someone has used this phrasing beyond it’s rhetorical meaning, then they don’t have the emp

> Am I really saying that they users are stupid? Of course no. > If someone has used this phrasing beyond it’s rhetorical meaning, then they don’t have the empathy to design software. Simple. If you assume that engineers are also (rhetorically) stupid, then if they regularly don't realise that it's a metaphor does that not mean we need to change the way we communicate to help them understand the the system of design?