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I'd argue it helps open source software: more people are using it. Pretty sure that Amazon EC2 caused a lot of people to try Linux servers. I also don't agree

I'd argue it helps open source software: more people are using it. Pretty sure that Amazon EC2 caused a lot of people to try Linux servers. I also don't agree that Amazon support is entirely comparable with a real MySQL support contract. If you need a feature that requires changes to the code, the original developers are a better choice.

dangrossman 16y ago
That situation won't ever occur. Once an individual/organization has chosen Amazon RDS, Amazon support versus MySQL support won't be a discussion. You have no direct access to the servers, so you can't make code changes.