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Jugaad is an attitude towards delivery which originated in India and consists of three simple tenets: Humility: use whatever works without prejudice Op

• Scapeghost 6y ago
  I'm from a country where "jugaad" is the dominant mentality and frankly, it results in a hell for anyone who wants shit to be done right or things to work long term. In practice, it actually becomes: Impatience: Don't waste time trying to follow best practices Dishonesty: Milk the customer for as much as you can Cutting Corners: Small expenses result in bigger ones down the road Which ends up with everything from light bubls to street transformers and vehicles and even medical implants blowing up, breaking down or falling apart at least a few times every year. Diluting milk with water is a common idiom for dishonesty here and such minor instances of corruption are rife at the grassroots level.
  • karmakaze 6y ago
    That's interesting as I was reading the "system that generates, stores and sends receipts via email to customers" example, the jugaad solution looked like tech debt from day 1. It doesn't 'store' the receipts anything lost in email is simply lost.
    • p1necone 6y ago
      That depends on the email system you use doesn't it? Sure if you're just using a gmail account you're playing with fire. But if you back up the inbox then it's no more likely to get "lost" than a database.
• flarg 6y ago
  I work with Indian delivery teams on a regular basis and I think focus on things like frugality, which certainly exists, comes at a terrifying price on terms of lack of long term quality and security issues. I've seen the same approach in Polish and Spanish teams. Spend less now so we can spend more forever.