3 ms·

I believe GP is trying to say that the people you hear the most from are not necessarily the real experts. The phenomenon of experts being silent while idiots m

I believe GP is trying to say that the people you hear the most from are not necessarily the real experts. The phenomenon of experts being silent while idiots make noise is damn near a human universal, so it's a hypothesis worth taking seriously regardless of the field. The problem is when people use that as an excuse to loudly substitute their own nonsense rather than try to find the actual experts.

inopinatus 6y ago
This is also a problem in product marketing. For example, throughout my career, whatever the commercial domain, there is almost always a noisy competitor whose product is an amateur hour shit-show, usually a superficial clone of the market leader, that still picks up market share from naive customers by sheer volume of message. When you’re trying to focus on making something that actually creates value for others this can be an irritating distraction. “Pay attention to competitors, but obsess over customers” isn’t always a comfortable mantra to fulfil.