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A friend want to do real time speech to text of phone calls for a call center client. They want to capture the customer side of audio which is listened by cust
by zerop 6y ago
A friend want to do real time speech to text of phone calls for a call center client. They want to capture the customer side of audio which is listened by customer care agent. How to build the part to extract stream of audio from this call conversation. Once extracted it would be passed to speech to text streaming API to do inference.
- dfg0987098x7 6y agoYou'd process the audio streams in the call center telephony stack (kamilio, asterisk etc)