I have some experience with government IT (state and municipal, not national). Anyone in this space knows that changing the bureaucracy essentially requires a l

I have some experience with government IT (state and municipal, not national). Anyone in this space knows that changing the bureaucracy essentially requires a legislative or executive mandate. My team once got intense push-back trying to change an extract file's date format from MMDDYY to MMDDYYYY. I suspect the person in this role won't have the power or authority to do that. Clerks are notoriously protective of 'the process' and resist any changes to it. This honestly sounds like a miserable job and anyone who's actually worked in this space would agree that this person has virtually no chance of succeeding.