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The articles uses Amazon's own reviews to provide statistical indications that the failure rate is higher for some Amazon Basics items: >Since the microwave's
by mthoms 6y ago
The articles uses Amazon's own reviews to provide statistical indications that the failure rate is higher for some Amazon Basics items:
>Since the microwave's release in the fall of 2018, its product page has been flooded with reports from consumers about problems including flames, smoke and sparks. These kinds of reviews made up roughly 5% of the AmazonBasics microwave's more than 3,000 reviews as of February [...] A microwave that has been reviewed less frequently but is the same size and wattage had only 10 reviews describing similar safety issues -- amounting to around .7% of its roughly 1,350 reviews on Amazon
and..
>Amazon said its own analysis, which added global reviews about the AmazonBasics surge protector, found 1.1% involved claims of overheating, fire and other dangers. One former AmazonBasics product manager ...[said] that a ratio of around .05% would have been seen as more acceptable when she worked there.
Not smoking guns (wires?) but certainly indications that further investigation is warranted.
- deleted 6y ago[deleted]