- Add an "Upgrade Now!" link to the top menu bar when a user is logged in - Your upgrade page is a lot of text, too much reading. Add graphics or charts to con

- Add an "Upgrade Now!" link to the top menu bar when a user is logged in - Your upgrade page is a lot of text, too much reading. Add graphics or charts to convey your message. - Link to a separate refund page to cut down on the clutter in upgrade - "It is required of us to have these here but please use the contact form above instead of calling." in your contact page doesn't sound too friendly. Gotta act like you actually care about your customers and want to talk to them on a one by one basis. Good luck