7 ms·
You mean a 'Chatbot to FAQ page' exporter? Interesting idea, but the best way to navigate such a page with nested questions would probably be something that loo
by jos- 6y ago
You mean a 'Chatbot to FAQ page' exporter? Interesting idea, but the best way to navigate such a page with nested questions would probably be something that looks similar to a chat interface :)
What are the reasons why you hate chatbots most? Don't you think most them are solved using hybrid human-bot responses?
- ktpsns 6y agoMost chat windows are styled as if a human was sitting at the other end. It is very annoying to learn just by the quality of answers that it is only a bot answering. I can scan information on a lengthy FAQ page or a knowledge database much faster then I can interact with a chatbot. Just imagine the interface to the Google search would be a chatbot. That's ridicolous. A well-done search page which searches over on any kind of website is a better interface then a chatbot.