Encourage a culture of yes-ness and helpfulness. It’s so easy for people to say why something cannot or should not be done. It’s so much healthier to say “yes

Encourage a culture of yes-ness and helpfulness. It’s so easy for people to say why something cannot or should not be done. It’s so much healthier to say “yes, I trust that you need what you say you need but I need more information to be able to help you.”