That sounds to me like middle management, not front-line technical management. At 30 people you can indeed only focus on the big picture strategy and process, a

That sounds to me like middle management, not front-line technical management. At 30 people you can indeed only focus on the big picture strategy and process, and you really can’t help anyone with their technical issues. If there is no layer of senior technical leadership between that manager and the newer/junior ICs, that would be a disaster.