4 ms·

5 weeks, jeeez. I spent around three days trying to get the 802.1x wired ethernet authentication to work* at one organisation and felt completely useless for t

by lol768 6y ago

5 weeks, jeeez. I spent around three days trying to get the 802.1x wired ethernet authentication to work* at one organisation and felt completely useless for that period. I'm not sure I'd have coped well not having any network access for five weeks. *It turned out the ports I'd been directed to use hadn't even been patched in (in hindsight I should've figured this out a bit quicker from my EAPOL frames seemingly going into the void!). IT eventually figured out what was going on, seemed surprised I was surprised the port wasn't even active, and said they never patched more than 1 port per cluster of desks...

AmericanChopper 6y ago
Having contracted at many big corps, I know this situation very well. The worst issues are the fact that nobody really knows what you're supposed to be requesting, the systems you have to use for requesting them are a complete maze, and a lot of the time, you have to request one thing before you can request the next thing (waiting for those tickets to be serviced sequentially, with their multi-day SLAs). But don't stress over it. Your manager definitely knows how bad their onboarding is, and isn't expecting you to be able to do anything about it.