No that would be wrong, good business model would be to create a specialized platform to resolve customers' issues fast and easy and charge companies for the ac

No that would be wrong, good business model would be to create a specialized platform to resolve customers' issues fast and easy and charge companies for the access to that specialized service. I had a similar idea like this one but unlike this platform I didn't want to do it publicly but privately. Advantage of doing this publicly is that you can create sort of question-and-answer site where users can search for specific complaint they have or find similar one.