3 ms·

> But even here all the reviews for the tens of different editions are simply mingled together This isn't just books. There are product pages that cover multi

> But even here all the reviews for the tens of different editions are simply mingled together This isn't just books. There are product pages that cover multiple different models with all the reviews and ratings mashed together, even though the models have essentially nothing to do with each other. Like different sizes of Samsung phone but the different sizes have entirely different motherboards/screen techs/cpus/memory.

Stratoscope 6y ago
For many products there is a way to separate out the reviews, although it is not obvious how to do it: Click the "nnn customer ratings" to get to the review section. In the barchart on the left, click any of the "n star" or "nn%" links. Above the reviews will be a row of dropdown lists, which may include "All formats" or "All styles" or the like. There you can select the individual product variation. You can also change the "n star only" to "All stars" to get all the reviews for that variation. Unfortunately this doesn't work for the book being discussed here.
- tzs 6y ago
  I just checked a dozen books, from the ones Amazon recommends for me, from their best sellers, and in some randomly chosen categories, and didn't run across any that allowed format filtering. Also, I distinctly recall I used to see reviews where between the reviewers name and their review, Amazon added a note saying what format the review was for. I'm not seeing that anymore, either.
  - Stratoscope 6y ago
    Interesting, I do still see the filter choices for other products, and I thought I used to see them for books. Maybe they stopped doing it for books? (Other filters are still there, but not filtering by edition.)
esrauch 6y ago
To be fair, it seems like a tough problem to solve generally: what is two variants of one product versus separate products is not well defined. Even if you only have two different colors of the same product, a review might apply regardless of color or only to the one color, or even a mix of both ("2 stars, the ink in this pen smudges too easily and the blue is a light blue not a dark blue")
- hansvm 6y ago
  Part of the problem is that we're using reviews for multiple purposes: Amazon mostly seems to want reviews to be for a type of product and is fine merging reviews from any seller claiming to sell that product because at least then all the reviews will be in the same place. This is still subject to the problem you're describing (how broadly should different parts of a single review apply). That isn't the whole story though. For a lot of products people already know exactly what they want and are using reviews to figure out if the seller is able to provide it without selling a counterfeit, without shipping it 2 months late for 2-day shipping, without selling a used model as new, etc.... This still suffers from a granularity problem (does the seller generally do a good job and just not know how to package N64 controllers), but that granularity isn't as severe of an issue as with arbitrary products.

Stratoscope 6y ago

For many products there is a way to separate out the reviews, although it is not obvious how to do it: Click the "nnn customer ratings" to get to the review section. In the barchart on the left, click any of the "n star" or "nn%" links. Above the reviews will be a row of dropdown lists, which may include "All formats" or "All styles" or the like. There you can select the individual product variation. You can also change the "n star only" to "All stars" to get all the reviews for that variation. Unfortunately this doesn't work for the book being discussed here.

tzs 6y ago
I just checked a dozen books, from the ones Amazon recommends for me, from their best sellers, and in some randomly chosen categories, and didn't run across any that allowed format filtering. Also, I distinctly recall I used to see reviews where between the reviewers name and their review, Amazon added a note saying what format the review was for. I'm not seeing that anymore, either.
- Stratoscope 6y ago
  Interesting, I do still see the filter choices for other products, and I thought I used to see them for books. Maybe they stopped doing it for books? (Other filters are still there, but not filtering by edition.)

esrauch 6y ago

To be fair, it seems like a tough problem to solve generally: what is two variants of one product versus separate products is not well defined. Even if you only have two different colors of the same product, a review might apply regardless of color or only to the one color, or even a mix of both ("2 stars, the ink in this pen smudges too easily and the blue is a light blue not a dark blue")

hansvm 6y ago
Part of the problem is that we're using reviews for multiple purposes: Amazon mostly seems to want reviews to be for a type of product and is fine merging reviews from any seller claiming to sell that product because at least then all the reviews will be in the same place. This is still subject to the problem you're describing (how broadly should different parts of a single review apply). That isn't the whole story though. For a lot of products people already know exactly what they want and are using reviews to figure out if the seller is able to provide it without selling a counterfeit, without shipping it 2 months late for 2-day shipping, without selling a used model as new, etc.... This still suffers from a granularity problem (does the seller generally do a good job and just not know how to package N64 controllers), but that granularity isn't as severe of an issue as with arbitrary products.