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I get a weekly email with the response times for our plans. For the Pro tier the median response times for the last four weeks have been 31 minutes, 20 minutes,
by jgrahamc 6y ago
I get a weekly email with the response times for our plans. For the Pro tier the median response times for the last four weeks have been 31 minutes, 20 minutes, 17 minutes, 19 minutes.
So 8 days is a crazy outlier. Not sure what's happened but if you send me (jgc @ cloudflare DOT com) an email with the ticket # I'll ask the support team to investigate.
- throwaway77384 6y agoThanks for getting in touch. That is indeed a huge discrepancy. Ok, despite saying I wouldn't, I will on this occasion let you know the ticket number, so that you can see your end what's happening. Thanks again.