This. They are if nothing else very good at data analysis, and when you have achieved market dominance it is more profitable to hide the problem, attack people

This. They are if nothing else very good at data analysis, and when you have achieved market dominance it is more profitable to hide the problem, attack people pointing out the problem, and buy out any one trying to solve the problem than to fix it yourself. They could fill every order today with a box of straw and see no impact at all to their bottom line. What alternative do people have here in the US? Go to an actual store? I just went to a local Home Depot to buy a power tool. The store was basically stock out on the thing I wanted from every available manufacturer, of which there are 5-6 Home Depot carries. But I could go on the Home Depot website and get any of them. Amazon destroyed physical retail, and now sits on the rubble and collects rent. The supreme irony is that Amazon is now ... opening physical locations. They built their empire on the notion that a storefront is a quaint anachronism of the undigital dark ages, why would they do that?