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If you have proof of ownership, Apple will unlock the devices for you.

• Wingman4l7 6y ago
  Categorically untrue. Apple only respects this if you are the first purchaser. Any electronics recycler who has obtained Apple devices legally, as their 2nd or 3rd or Nth owner, has no avenue to unlock them.
• ericabiz 6y ago
  No, you need the original proof of purchase for Apple to unlock a device for you, and it has to be in your name. I run repair shops and we have had this conversation hundreds of times from customers. People buy iCloud locked devices from Craigslist, FB Marketplace, and eBay constantly. Apple will not help in these cases, and if they paid cash or used an app without purchase protection, they got screwed. We have even had people who have presented death certificates to Apple to get devices unlocked from someone who died, and that is hit or miss. It’s incredibly frustrating.