“What they’re actually saying” was the authors point in that paragraph. How things are said is important. Why things are said in a certain way is important. Why

“What they’re actually saying” was the authors point in that paragraph. How things are said is important. Why things are said in a certain way is important. Why frame being turned away a result of guest skin colour instead of host racism? The problem with that framing is what it implies. It’s because of skin colour? Well, we can’t change skin colour, so we can’t do anything about this. It’s a pity that we need to read so much nowadays with such attention. Particularly corporate communications.