HA! Classic! I once had a support call for a customer whose mouse had stopped working. I told him that I get a lot of calls and I was sorry to ask but: "is it

HA! Classic! I once had a support call for a customer whose mouse had stopped working. I told him that I get a lot of calls and I was sorry to ask but: "is it plugged in?" Customer, who was pretty technical, was very embarrassed.