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Did they ever give you an explanation? I've used Hetzner for 6-7-ish years, and _never_ had any problems with them. I have mostly used their dedicated servers s
by thatwasunusual 6y ago
Did they ever give you an explanation? I've used Hetzner for 6-7-ish years, and _never_ had any problems with them. I have mostly used their dedicated servers service, though.
- kjaftaedi 6y agoTheir security team was concerned that I was impersonating myself. They sent me a boilerplate e-mail that there was a problem with my account and to contact them to resolve it. I called them within 10 minutes, and they told me 'your account doesn't exist' They restored my 'account' which means i had a user with the same login and password, but all of the assets to the account were tossed to the wind. I can only guess that someone jumped the gun, (assuming they had an internal process at all).