> if you allow substitutions My parents get substitutions even when they explicitly don't allow it, but they put up with it out of safety/convenience, and beca

> if you allow substitutions My parents get substitutions even when they explicitly don't allow it, but they put up with it out of safety/convenience, and because it's almost impossible to resolve it with these companies after the fact. I just make a weekly trip to the store for them to get the few things they actually wanted, and they write off the rest.