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Shipping costs are a cost. It's not underhanded to include shipping in the cost of a product. Shelf space, refrigeration, etc are also a cost. They're included
by dalbasal 6y ago
Shipping costs are a cost. It's not underhanded to include shipping in the cost of a product. Shelf space, refrigeration, etc are also a cost. They're included in the prices of regular stores.
IMO it's mostly a UI thing. Free or flat rate shipping is easier to communicate to users at the operative time. The alternatives are too complicated.
- deleted 6y ago[deleted]
- stevewodil 6y agoAdditionally shipping is a separate service. If the product price includes margin for shipping, that's great for me when I return the item and get the full price refunded. Otherwise once you pay separately for shipping and the item is delivered it's uncommon to refund any shipping costs if you return the item