Best to be subservient and compliant in all dealings with CBP. My bet is that the agents didn't like her attitude. Once that happens, it's time to find another

Best to be subservient and compliant in all dealings with CBP. My bet is that the agents didn't like her attitude. Once that happens, it's time to find another crossing and change your plate - that's the first thing the cameras feed into the computer system. That might work better for the ordinary schmoo than a special pass holder. Living close to the border I cross often to pick up parcels. For some reason I have yet to fathom, CBP often asks exactly what I'll be taking back to Canada;so I tell them without asking why they are interested. They have the power to make my life miserable, even bar me from the US where I have family. I think it best to humour whatever bee they have in their bonnet at the time. Mind you they may be following whatever directives are in effect at the time. I've been questioned about certain items several times in a row and then they come up with something else. Canada customs is usually friendlier, but can get shirty every now and again.