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Oracle is famous for this, and it basically amounts to anything you want to do leads you to another sales rep with an upsell -- everything useful becomes featur
by setr 6y ago
Oracle is famous for this, and it basically amounts to anything you want to do leads you to another sales rep with an upsell -- everything useful becomes feature-gated.
It might work better with consumers, where such a strategy isn't cost-effective, but I also imagine its a difficult system to tech support -- you get a combinatorial explosion of possible "features" that may be in play. Anyways, it incentivizes bad behavior even consumer side, encouraging results like 200 $1 features and communities/tutorials/discussion becomes strangled