Interesting, I didn't think it was per-customer. At the time these conversations happened, I had plenty of money, most of it in my Fidelity account. They could

Interesting, I didn't think it was per-customer. At the time these conversations happened, I had plenty of money, most of it in my Fidelity account. They could have saved a lot of money on ATM fees (which they always refund me) by increasing my limit, that's for sure.