100% agree. One of the first things I do when taking over a decent size sales team is install tracking software on their machines. Not because i care that the

100% agree. One of the first things I do when taking over a decent size sales team is install tracking software on their machines. Not because i care that they are on facebook or CNN but so i can SHOW them they are not nearly as productive as they think. My personal theory backed only by my own professional history is that most people are only working about 3 or 4 hours a day, tops. Certain tasks like writing code or authoring content cannot be time hacked; it takes the time it takes. But I joke that I never worked LESS than I did once I became a VP and had very little tactical work to do. Most of the workday in many fields and sectors actually doesn't take all that long.