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I've been working with tens of thousands of them for 15 years. To name one area: last click attribution being the primary way people measure web performance is

I've been working with tens of thousands of them for 15 years. To name one area: last click attribution being the primary way people measure web performance is a prime sign that they are at least confused with how performance works. Advertising measured with last click tends to focus towards people that have visited your site less than 4 hours earlier, hardly something that is incremental to the sales of a business, and basically all research and experiments that you can run point to this, but it doesn't change the fact ad buyers all believe last click is the one true way. And to show that it's not just me saying this: https://research.netflix.com/business-area/marketing-and-growth https://research.netflix.com/business-area/marketing-and-gro... .

criddell 6y ago
I understand that they want more information, but they don't need it. Ask your clients how they evaluate the performance of offline ads. Those same analytical techniques work online as well. I think super-precise attribution would actually kill the advertising industry. The uncertainty is what allows ad-buyers to purchase spots well below their value. The uncertainty is what leads to money being spread around and supporting the most things. It's a little like insurance. If insurance companies could precisely target rates, you would end up paying basically exactly what your health care costs are and maybe a little more. Insurance works because of uncertainty and large pools of customers.