"Jonny" sounds like the kind of person that wants to purchase software at a one-time cost, and then expect free lifetime upgrades (which include all the outrage

"Jonny" sounds like the kind of person that wants to purchase software at a one-time cost, and then expect free lifetime upgrades (which include all the outrageous demands such as supporting legacy UI). I think Johnny sounds like the kind of person who wants to buy software once, then simply have it keep working the same way indefinitely unless he chooses to buy a newer version. The only updates Johnny wants for free are the ones that fix defects in the original product that should never have been there in the first place like security vulnerabilities. I don't see how Johnny's position is unreasonable. If you bought a fridge or washing machine and it turned out after some years that a design flaw created a dangerous situation, you would expect (and in some places, the law would require) the original manufacturer and/or vendor to recall the product and make it right. Software developers have enjoyed a free ride on this issue for many years, which was OK when the culture was that they would issue free bug fix updates from time to time voluntarily. If that is no longer the case and they're not going to fix important problems without also forcing other changes that the user might not want, maybe it's time software developers stopped getting a free ride on shipping poor quality products in the first place.