Cool to have some “observability” on this, but it’s not the most relevant metric. I’ve heard of (and experienced myself), much, much longer delays on envelope/l

Cool to have some “observability” on this, but it’s not the most relevant metric. I’ve heard of (and experienced myself), much, much longer delays on envelope/letter mail, but have heard of fewer delays with packages. Perhaps this is a proxy for measuring personnel/process changes, but totally misses the sorting machine dismantling going on throughout the nation.