4 ms·

I would be curious to know if anyone here has had a good experience with Dyson. The marketing woo, high price, and the flimsy, plasticky look of their vacuums h

by gamble 16y ago

I would be curious to know if anyone here has had a good experience with Dyson. The marketing woo, high price, and the flimsy, plasticky look of their vacuums has always turned me off.

enko 16y ago
I happened to need a new vacuum a few months ago, and I asked a professional cleaner friend for her advice (don't laugh - it's a very lucrative business here in Sydney). She said, basically, Nilfisk or Miele, whichever's on sale. I asked about Dyson since I'd also been at least somewhat impressed by their marketing materials. The response was that while their performance is reasonable in a light use context, they are not at all durable and their use is unheard of in a commercial environment. They also have no commercial products, which is a red flag because while a company's marketing might be able to bamboozle consumers, the professionals are far less impressed with glossy brochures and only concerned with consistent performance, reliability and TCO. Nilfisk and Miele have commercial products. That was pretty much "case closed" for my decision making process and I bought a Nilfisk. YMMV.
- retube 16y ago
  Yeah. I've always taken the same view. Dyson's are not used by comercial cleaners _anywhere_. A big brand for pro cleaners is Henry. You can buy for a £100. The suction is immense, they're super durable, you can get the head into the smallest/lowest spaces and they don't really seem to lose suction that i've noticed, even when the bag is jammed full.
vixen99 16y ago
Nothing but praise for my Dyson. It's a brilliant machine. The negative comments here just don't chime with my experience. How about a comment from the competition? Hoover's Vice President for Europe, Mike Rutter, said on UK national TV: "I do regret that Hoover as a company did not take the product technology off Dyson; it would have lain on the shelf and not been used".
janjan 16y ago
The german magazin "Stiftung Warentest" (a _very_ respected organization) did some extensive vacuum testing a few weeks ago. You can see the ranking here (unfortunately in German): http://www.stern.de/wissen/technik/stiftung-warentest-ueber-staubsauger-box-oder-beutel-1667151.html http://www.stern.de/wissen/technik/stiftung-warentest-ueber-... The tested Dyson made last place (from 12 contestants) with mostly average results. It's the most expensive and least effective machine they tested. The biggest disadvantage is the sound level: it was so noisy that it was downgraded.
- wazoox 16y ago
  It got the best note, not the last one. Unless the best possible note is 0... At least that's what I understand from the pages you're pointing to.
  - jsnell 16y ago
    No, it lost. Germans generally rate things with 1 being the best score, and higher numbers being worse.
    - eru 16y ago
      Six (or very long ago five) is usually the worst number.
  - janjan 16y ago
    The grading system in Germany is quite complicated. We have one were 1 = "very good" (this is the classic system of Schulnoten which is used quite often) and one were 0 = "the worst". For more details have a look at Wikipedia: http://en.wikipedia.org/wiki/Grade_(education)#Germany http://en.wikipedia.org/wiki/Grade_(education)#Germany
    - eru 16y ago
      And at the end of Highschool (Gymnasium) you have one that goes from 00 to 15. 15 being the best. It is strange.
latch 16y ago
It was ok, but it wasn't worth the price. Consumer Report suggested something else when I looked....pretty much stating the $400 or so premium (3x the price!) wasn't close to worth it. I agree. Honestly, if your canister vacuum is losing suction when it starts to fill out, save yourself $400 and empty it out..you'll need to do that anyways.

by gamble 16y ago

I would be curious to know if anyone here has had a good experience with Dyson. The marketing woo, high price, and the flimsy, plasticky look of their vacuums has always turned me off.

enko 16y ago

I happened to need a new vacuum a few months ago, and I asked a professional cleaner friend for her advice (don't laugh - it's a very lucrative business here in Sydney). She said, basically, Nilfisk or Miele, whichever's on sale. I asked about Dyson since I'd also been at least somewhat impressed by their marketing materials. The response was that while their performance is reasonable in a light use context, they are not at all durable and their use is unheard of in a commercial environment. They also have no commercial products, which is a red flag because while a company's marketing might be able to bamboozle consumers, the professionals are far less impressed with glossy brochures and only concerned with consistent performance, reliability and TCO. Nilfisk and Miele have commercial products. That was pretty much "case closed" for my decision making process and I bought a Nilfisk. YMMV.

retube 16y ago
Yeah. I've always taken the same view. Dyson's are not used by comercial cleaners _anywhere_. A big brand for pro cleaners is Henry. You can buy for a £100. The suction is immense, they're super durable, you can get the head into the smallest/lowest spaces and they don't really seem to lose suction that i've noticed, even when the bag is jammed full.

vixen99 16y ago

Nothing but praise for my Dyson. It's a brilliant machine. The negative comments here just don't chime with my experience. How about a comment from the competition? Hoover's Vice President for Europe, Mike Rutter, said on UK national TV: "I do regret that Hoover as a company did not take the product technology off Dyson; it would have lain on the shelf and not been used".

janjan 16y ago

The german magazin "Stiftung Warentest" (a _very_ respected organization) did some extensive vacuum testing a few weeks ago. You can see the ranking here (unfortunately in German): http://www.stern.de/wissen/technik/stiftung-warentest-ueber-staubsauger-box-oder-beutel-1667151.html http://www.stern.de/wissen/technik/stiftung-warentest-ueber-... The tested Dyson made last place (from 12 contestants) with mostly average results. It's the most expensive and least effective machine they tested. The biggest disadvantage is the sound level: it was so noisy that it was downgraded.

wazoox 16y ago
It got the best note, not the last one. Unless the best possible note is 0... At least that's what I understand from the pages you're pointing to.
- jsnell 16y ago
  No, it lost. Germans generally rate things with 1 being the best score, and higher numbers being worse.
  - eru 16y ago
    Six (or very long ago five) is usually the worst number.
- janjan 16y ago
  The grading system in Germany is quite complicated. We have one were 1 = "very good" (this is the classic system of Schulnoten which is used quite often) and one were 0 = "the worst". For more details have a look at Wikipedia: http://en.wikipedia.org/wiki/Grade_(education)#Germany http://en.wikipedia.org/wiki/Grade_(education)#Germany
  - eru 16y ago
    And at the end of Highschool (Gymnasium) you have one that goes from 00 to 15. 15 being the best. It is strange.

latch 16y ago

It was ok, but it wasn't worth the price. Consumer Report suggested something else when I looked....pretty much stating the $400 or so premium (3x the price!) wasn't close to worth it. I agree. Honestly, if your canister vacuum is losing suction when it starts to fill out, save yourself $400 and empty it out..you'll need to do that anyways.