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In his In Love with Daylight: A Memoir of Recovery, Wilfrid Sheed wrote that a guaranteed route to success for any company would be to put its intelligent peopl
by cafard 6y ago
In his In Love with Daylight: A Memoir of Recovery, Wilfrid Sheed wrote that a guaranteed route to success for any company would be to put its intelligent people on the phones and hide the morons in management where they can do only limited damage. I wish I could remember the context.
- saagarjha 6y agoI thought the morons were already in management. That’s why they don’t invest in customer support, right?