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You didn't ask about this, but I thought I'd tell you since you are coming from a software engineer background. The other side of PreSales is Post-Sales Servic
by apohn 6y ago
You didn't ask about this, but I thought I'd tell you since you are coming from a software engineer background.
The other side of PreSales is Post-Sales Services. Basically, it's your job to build what Sales/PreSales sold to the customer.
In services you also interact a lot with clients, but it's less sales and your technical knowledge is more highly valued. You are more likely to become a trusted advisor. Your customer has already paid, so they know they want a real defined thing of value and not just have a demo. Finally, since you actually have to build something and not just an MVP, you use your technical skills. The major downside is that some jobs are very travel heavy.
A lot of people bounce between PreSales/PostSales before settling on one or the other. Which one fits best depends on your personality.
- anoojb 6y agoThis manifests as a technical sales role in the "Customer Success" organization or a post-sales implementation consulting role in the Services organization. It's effectively a "retention" sales role or consulting role for SaaS companies who value recurring revenue. It may feel less "sales-y", but ultimately your compensation is usually dependent on recurring revenue or billed hours. The experience in these organizations will be highly dependent on the culture of the technical sales team and the kinds of customers you work to enable. Which is usually a derivative function of the kind of market your company addresses.