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The term "user" didn't become ubiquitous until after the people using the software were no longer "customers." Implying that Silicon Valley borrowed this term
by rrrrrrrrrrrryan 6y ago
The term "user" didn't become ubiquitous until after the people using the software were no longer "customers."
Implying that Silicon Valley borrowed this term from drug dealers is kind of silly, but the tech industry's adoption of this strange term does tie into the author's main point.