I saw that but couldn't square it with the earlier sentence. In my previous role we interviewed tens of small business owners and nobody knew what was in their

I saw that but couldn't square it with the earlier sentence. In my previous role we interviewed tens of small business owners and nobody knew what was in their docs. I hope insurance companies will be as bold to go beyond simplifying language but also simplifying terms (e.g. Lemonade's https://www.lemonade.com/policy-two https://www.lemonade.com/policy-two)