I don't know. The reason I tend to do this is because sometimes I have problems with figuring out what my issue actually is, and that I might be running into a

I don't know. The reason I tend to do this is because sometimes I have problems with figuring out what my issue actually is, and that I might be running into an XY problem. For these reasons I prefer to engage in a synchronous form of communication. That doesn't mean that I expect someone to commit or that I won't respect the person's boundaries when they refuse to help for whatever reason.