I agree with the the article - mention directly the problem (context & your own problem) in as few words as possible to allow people to understand if they can h

I agree with the the article - mention directly the problem (context & your own problem) in as few words as possible to allow people to understand if they can help or not. Same thing about "Do you have a minute?" (most of the time in the company's internal chat, but sometimes as well on the phone) => I'm really working most of the time on stuff that might range from bureaucratic things to confcalls in major incidents => mentioning the context&problem would allow me to take an informed decision. Having said this, I do fall into this trap from time to time :)