1. AWS has invested untold man-hours addressing feedback to arrive at their current solution. The number of people you "hear from" whose sentiment is unanimous

1. AWS has invested untold man-hours addressing feedback to arrive at their current solution. The number of people you "hear from" whose sentiment is unanimously negative is far smaller than AWS's fleet of focus groups. 2. Any UX that point-and-clickifies configuration-as-code is going to suck on some level, and garner hate from technical people.