Uber/Lyft offer a better service. Most importantly is reviews/ratings of drivers and riders. But also things like real time tracking of incoming ride, frictio

Uber/Lyft offer a better service. Most importantly is reviews/ratings of drivers and riders. But also things like real time tracking of incoming ride, frictionless payments, even just inputting you destination in a map instead of explaining to someone (which is a huge plus when traveling to foreign countries.) Sure taxi companies _could_ implement these features but so far they have not. Probably because the type people who are attracted to running taxi companies are not the same kind of people attracted to disruptors like Uber/Lyft. From my personal experience I have a pleasant taxi ride 5-6 times out of 10 and a pleasant Uber ride closer to 9 out or 10. Even if the prices were the same I'd likely still choose Uber/Lyft.