In all my years, I don't think I ever saw anyone get a SLA payment from Verizon. If you're just getting a phone number and a few extensions from them for smal

In all my years, I don't think I ever saw anyone get a SLA payment from Verizon. If you're just getting a phone number and a few extensions from them for small office telephony, no. If you're leasing multiple high-availability DIA circuits from them, far easier (but still absurdly difficult). Speaking from first-hand, nightmarish experience dealing with their "VEC". Don't get me started on trying to get SLA payment when they goof up LNPs either.