5 ms·
I would suspect genuine regulated competition is the correct answer here (as you spell out). This is in contrast to the monopolies and corruption seen elsewhere
by ImaCake 6y ago
I would suspect genuine regulated competition is the correct answer here (as you spell out). This is in contrast to the monopolies and corruption seen elsewhere. The customer service is still horrible, and NBN remains a disaster.
- nl 6y agoCustomer service is an interesting one. The independent ISPs (especially Internode and iiNet) had excellent reputations for customer service until they were all taken over by TPG. Nowadays Aussie Broadband has a pretty good reputation and interestingly has basically followed the same model: not always the absolute cheapest, but competes on benchmarks like speed, and with an engineering-heavy management team.