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I feel like network effects are at play here. For locals, Ride Austin becomes the default. But for Austin, there's also many events that bring in regional and i
by brendoelfrendo 6y ago
I feel like network effects are at play here. For locals, Ride Austin becomes the default. But for Austin, there's also many events that bring in regional and international travelers; it's not hard for them to find out who the local ride service is, download the app, and set up the service, but if Uber and Lyft are available, they're the lower friction option and are going to be the default choice of travelers, regardless of moral fringe benefits like paying drivers better or supporting charities.