I don't think there is any resolution. This looks like one of those very common cases in science/technology and elsewhere with outsiders: they are more acute as

I don't think there is any resolution. This looks like one of those very common cases in science/technology and elsewhere with outsiders: they are more acute as critics than creators. That is, often outsiders accurately identify problems and gaps and anomalies that the insiders prefer to paper over (sometimes because the outsiders used to be insiders and know where the bodies are buried). But, when they propose their own constructive theories, they are no better than anyone else and their proposals may be as bad as their criticisms are good. So it sounds like the journalist came away convinced that orthodontists etc have quietly papered over their lack of a real theory as to where all orthodontic problems come from, why they are such a peculiarly modern problem, and why braces are only temporary solutions, and the Mews have done a service in showing that the emperor has no clothes, - but also that they are doing everyone a disservice in that their own suggested interventions are unproven and likely pseudoscience.