> My prediction is that in the cities, things mostly won’t change. The reason Arcade City is growing so fast is because they not only allow but encourage drive

> My prediction is that in the cities, things mostly won’t change. The reason Arcade City is growing so fast is because they not only allow but encourage drivers to own their relationship with the riders, unlike Uber and Lyft where you get banned for going off platform. So the drivers all love it and they promote the platform like crazy to their riders, and also to other drivers in their WhatsApp groups. If anything I would think owning your own Rolodex would be more valuable in cities, given the higher density of high-value customers.