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Ok then - not sure I agree during SXSW, ACL, the many downtown conventions etc, but fine, let’s go with that. It was during SXSW 2017 that RideAustin failed fo
by jen20 6y ago
Ok then - not sure I agree during SXSW, ACL, the many downtown conventions etc, but fine, let’s go with that.
It was during SXSW 2017 that RideAustin failed for 5 hours one night, and the alternatives (Fasten etc) also did not work. How many qualified customers never even opened the app again after being burned by that?
- hn_throwaway_99 6y agoI mean, if anything you are exactly making my point. RideAustin was a local nonprofit, run on essentially a shoestring budget, that failed during a surge that was probably many times the load they normally get in any single night, and your response is "How many qualified customers never even opened the app again after being burned by that?" I'm not disagreeing with you, I'm just saying why would some small startup that really could only address a single, relatively small market (CA is big but pales in comparison to the world at large) be able to attract the capital necessary to eventually compete against Uber and Lyft? The service levels you've come to expect from Uber and Lyft don't come cheap, and they've already had years to scale their operations. It's a weird dichotomy I sometimes see on HN: "Why aren't there more competitors in this space?" and "Why doesn't this other startup provide the same levels of service and low low prices as this other enterprise that got billions in VC funding?"