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Process is a crutch for bad management. If you are constantly moving from process to process because they aren’t working, you likely need to replace a significa
by momokoko 6y ago
Process is a crutch for bad management. If you are constantly moving from process to process because they aren’t working, you likely need to replace a significant portion of the management team.
Almost all processes work well enough. And there is nothing wrong with trying to find an optimum one. But process is not the solution. Quality management talent is.
- contingencies 6y agoI cultivated an extreme dislike for managers for years. Then I became one. Things are a whole lot different from the other side. You perhaps overlook a few things: (1) Managers are people too. They make mistakes. They should be able to recognize and correct them as others. Ideally quickly, transparently and with the insights of others. (2) Needs evolve. The right process for proof of concept R&D is not the right process for global domination with a mature product. (3) Management is about competing concerns. Often a decision must be made within a limited sphere of experience, time and resources and reviewed in the future. There is no 'right' decision, and it can be fiendishly difficult to quantify decision quality in many such circumstances without the benefit of hindsight. (4) Different people can respond very differently to the same management, so 'bad management' is perhaps too uni-dimensional a notion to hold much meaning.
- momokoko 6y agoI never said managers where bad or that I disliked them. Sorry you got that impression. In this case all I was referencing was that frequent process changes and repeated failures of process are typically an indication that a change needs to happen in management not process. No where did I state management be eliminated altogether. I stated that better managers need to be brought in to replace those that are underperforming.
- contingencies 6y agoCool yep. Process change costs real money too ... observe the ETL phenomenon as an example. perl dies hard.