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> but my name isn’t on those listings. But your address is, and you also say this: > Today I got a letter from my current ISP, Comcast Which means Comcast ha
by pwg 6y ago
> but my name isn’t on those listings.
But your address is, and you also say this:
> Today I got a letter from my current ISP, Comcast
Which means Comcast has your current address. It is not hard to look up, in their own database, a name when given an address from a rental listing website.
> Also, why would they want to do this?
Their marketing department likely saw it as a "customer retention" activity. By offering to make the transfer of your Comcast account to your new location easy and effortless (they hope) their belief would be that they might retain you as a customer.
It is unlikely they were even aware of the nefarious seeming aspects of the practice.
- parliowl 6y ago> Which means Comcast has your current address. It is not hard to look up, in their own database, a name when given an address from a rental listing website. Yes, this is exactly what I imagined, which is why I wrote, "I suppose Comcast could deduce their customers’ behavior by scraping rental sites," but perhaps it wasn't totally clear. > Their marketing department likely saw it as a "customer retention" activity. By offering to make the transfer of your Comcast account to your new location easy and effortless (they hope) their belief would be that they might retain you as a customer. This makes sense.