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Have you actually looked at Adobe's site? You literally have to select "annual subscription billed monthly" to sign up. It's extremely obvious.
by IAmGraydon 6y ago
Have you actually looked at Adobe's site? You literally have to select "annual subscription billed monthly" to sign up. It's extremely obvious.
- wokwokwok 6y ago> You literally have to select "annual subscription billed monthly" to sign up No, that's automatically selected for you. :) Try using the website yourself. The billing page clearly says "Subtotal $XX/mo"; the only place it says 'annual plan' is in the top box, which says 'Annual plan, paid monthly'; and when you select, eg. the standard photoshop plan, and click 'Buy now'; it takes you to a page where there isn't even a monthly option, despite the main page saying "US$9.99/mo". As no time do you 'opt in' to an annual plan, except by clicking on the button that says 'US$9.99/mo'. It would be 'obvious' if it said: You minimum commitment over 24-months is $$$. It does not. I don't know what you get from stubbornly refusing to acknowledge this is a dark pattern; clearly other people find this surprising too, and... well, I don't know what to say. Sometimes you have to acknowledge that you're wrong. This is bad behaviour on the part of adobe; it's not really a he said/she said/my opinion is kind of thing; in many places, having the minimum total commitment displayed on the billing page is a legal requirement. In others, a no-penalty cancel-subscription is a legal requirement. Adobe just flat out does neither unless you fight with them and threaten legal action. I honestly don't know how they get away with it.