I do think the context where these communication issues are the most painful are when there are already other serious problems. But if you have a whole org wher

I do think the context where these communication issues are the most painful are when there are already other serious problems. But if you have a whole org where a decent fraction of people engage in these patterns, it can turn your day into one substantially driven by pointless interrupts. Broken habits in an org that can exacerbate this: - People don't feel safe saying stuff in a group context so there's a large number of DM conversations at any one time. - The chat app is actually used for time-critical issues and sometimes an immediate response is strongly expected. People feel obligated to rely on notifications. - There's in general a poor commitment to supporting a "low-interrupt" mode of work for some roles.