6 ms·
if you write "hello" and they answer "hello", they are under some social obligation to answer rather promptly, whereas if you write your question first, it may
by trias 6y ago
if you write "hello" and they answer "hello", they are under some social obligation to answer rather promptly, whereas if you write your question first, it may simply get ignored. So I tend to write a short hello first.
possibly some other social factors at play here, but still, my experience.
- Trasmatta 6y agoThat's exactly the problem, though. You're expecting prompt replies in an async communication medium. Ask your question and then they'll get to it when they have time. If they never reply when you do that then there's a larger issue, but that rarely ever happens. People expecting immediate replies in Slack is a big issue that leads to a lot of unneeded stress at work, and decreases everyone's productivity in the long run.
- trias 6y agoI dont expect an immediate reply, just within reasonable time. I i've made the experience that a question you ask upfront simply gets ignored and then forgotten.
- Trasmatta 6y agoWhen that happens to me, I'll give it a reasonable amount of time based on the importance of the question (which could be a few hours or a few days) and then gently prompt with "hey, sorry to bug you, wondering if you had a chance to look at my question?". That has never not worked out for me. If it's such an emergency that it can't wait, then I can call them. But most of the things we think are emergencies aren't, and most things can wait longer than we think.
- solidasparagus 6y agoSee, at least at the places I've worked, Slack is absolutely not an async communication channel. Some things are async, some need an answer now.
- Trasmatta 6y agoMost things that people think need an immediate answer actually don't.
- deleted 6y ago[deleted]
- ekimekim 6y agoSounds like you're taking advantage of the politeness of others to foist an unwanted interaction on them.
- trias 6y agono, just communicating with my coworkers.
- plorkyeran 6y agoThat is exactly why they don't want the "hello". They want to know what the question is before they socially commit to answering it immediately.
- trias 6y agothat's an unusual style of communication. You are coworkers. If you don't know the answer immediately, say it. Consider too, that i might be blocked as long as i don't have an answer.
- plorkyeran 6y agoThen say that you're blocked and need the answer soon. Communicate what you need instead of making the person you're reaching out to guess.