My favorite story about unintended consequences of process improvement is the Vienna Sausage Factory: https://medium.com/dangerous-kitchen/vienna-sausages-a-guy

My favorite story about unintended consequences of process improvement is the Vienna Sausage Factory: https://medium.com/dangerous-kitchen/vienna-sausages-a-guy-named-irving-and-the-secret-to-success-501a9586fb97 https://medium.com/dangerous-kitchen/vienna-sausages-a-guy-n... Punch line - Sausages coming from a new modern factory didn't taste the same. The new, more efficient building removed a long transportation step where the partially finished sausages picked up flavors and scents coming from different parts of the factory. They had to create a new process to manually add those flavors that they were accidentally getting for free from the old factory layout.